Claims Adjuster I in Baton Rouge, LA at Confie

Date Posted: 3/16/2018

Job Snapshot

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Job Description

Confie Insurance Services is currently seeking an Auto Liability Adjuster for their Baton Rouge, LA office. While adjusting experience is preferred, we will train the right candidate for career as a Claims Adjuster.


Basic Function/ Purpose

This position is responsible for the investigation, evaluation, disposition, and settlement of semi-complex claims and moderate exposures.  This includes the investigation, determination, and evaluation of coverage, liability and damages, and the setting of proper reserves.

Duties and Responsibilities

  • Handles of claims which may have multiple features identified upon report or likely to arise during the investigation of the claim including collision, comprehensive, physical damage and unrepresented injury claims
  • Responsible for claims that may involve significant/multiple coverage issues including:
    • Unlisted driver operating vehicle at time of loss
    • Non-permissive user of vehicle at time of loss
    • Other loss to VIN/Policy
    • Loss within 10 days of coverage change, inception or expiration
    • Policy cancellation
  • Responsible for claims involving all types of auto accidents from single vehicle to semi-complex multi vehicle losses
  • Responsible for rental management and tow storage mitigation
  • Deliver Customer Service according to company expectations
  • Responsible for processing claims involving:
    • Complex liability investigations
    • Total loss
    • Unrepresented Injuries
    • Fire & Theft

Job Requirements

Technical Competencies 

  • A Bachelor’s Degree is preferred
  • 2 to3 years of claims experience in auto liability and physical damage preferred.
  • Ability to secure and maintain adjuster’s license within 90 days.

Additional Competencies

  • Bilingual (English/Spanish) is preferred
  • Demonstrate strong interpersonal and communication skills, both verbal and written
  • Ability to read, analyze and interpret general business periodicals, technical journals/procedures, and financial reports and data
  • Ability to effectively present information and respond to questions from management, employees, clients and customers
  • Ability to calculate figures and amounts such as discounts, proportions, and percentages.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. 
  • Ability to interpret an extensive variety of financial, legal and technical information.
  • Strong analytical and negotiation abilities.
  • Excellent organizational and time management skills required
  • Intermediate to advanced knowledge & skill in Microsoft Office products.
  • Ability to work independently, think creatively and exercise strong, sound judgment
  • Strong orientation to customer service
  • Ability to prioritize activities and projects while staying organized.
  • Ability to process high volumes of work while meeting deadlines.


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